Shipping and Delivery

We can deliver your order from Nebe either via courier or to a pickup point (not available in all countries). We deliver to most EU countries.

How long does delivery take?
What are the shipping options and how much do they cost?
Which countries do you deliver to?
How can I track the status of my order?

Products

What materials do you use in the production of underwear?
Are your products suitable for everyday wear?
What size range does your underwear come in?
How should I care for my Nebe underwear to maximize its lifespan?
Do you offer eco-friendly underwear options?
Are your products suitable for different body types?

Orders and Payments

What payment methods do you accept?
Can I cancel or change my order after payment?
What are the options for returning a product, and how does the refund process work?
What should I do if I have trouble with payment?

Satisfaction Guarantee

Do you offer a satisfaction guarantee with your products?
What should I do if I'm not satisfied with the product?
How can I contact your customer service if needed?

Got something on your mind? Write to us.

Who operates the Nebe store?

The e-shop is operated by the Czech company Nebe store s.r.o., Company ID: 19594879, VAT ID: CZ19594879

Company address: Lipovec 334, 679 15 Lipovec (THIS IS NOT a pickup point for orders)

+420 605 082 220

sofie@zazijnebe.cz